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Refund Policy

iformat Pty Ltd will provide a return of payment on, L&H Access websites only, in circumstances provided below. Refund requests should be made within 14 days of site launch (going live) by emailing or logging a Support request at


iformat Pty Ltd will provide a refund in the following circumstances, and in instances where warranted by a governing law of a state or territory;


  • Proof of purchase may need to be provided
  • Refund requests must be received with 14 days of going live
  • The customer must provide good cause for requesting a refund after the site launch


iformat Pty Ltd will not provide a refund in the following circumstances:

  • The customer has changed their mind after launch
  • The customer would like to use another website provider

Refunds will be credited to the credit card used for the initial purchase or by Electronic Transfer. Please contact should you have any further queries about a refund.

Cancellation of Orders

You may cancel an order within two days of the original purchase but prior to the website being built.

Please email to cancel an order. If the order has already been dispatched, Dirt Skincare Pty Ltd will provide a refund less the cost of dispatch and return freight.

L&H Access and Iformat

iformat digital and L&H have teamed up to give registered contractors, on the L&H Access program, the chance to get a great website at a great price.

This offer is only for L&H Registered Contractors and is only available for a limited time.

About Us

The Service


105D Carpenter St.

Phone: 1300 88 64 50
Fax: 03 9015 6596