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Refund Policy

iformat Pty Ltd will provide a return of payment on, L&H Access websites only, in circumstances provided below. Refund requests should be made within 14 days of site launch (going live) by emailing lhaccess@iformat.com.au or logging a Support request at lhsupport.iformat.com.au.

Refund

iformat Pty Ltd will provide a refund in the following circumstances, and in instances where warranted by a governing law of a state or territory;

Requirements

  • Proof of purchase may need to be provided
  • Refund requests must be received with 14 days of going live
  • The customer must provide good cause for requesting a refund after the site launch

Exceptions

iformat Pty Ltd will not provide a refund in the following circumstances:

  • The customer has changed their mind after launch
  • The customer would like to use another website provider

Refunds will be credited to the credit card used for the initial purchase or by Electronic Transfer. Please contact lhaccess@iformat.com.au should you have any further queries about a refund.

Cancellation of Orders

You may cancel an order within two days of the original purchase but prior to the website being built.

Please email lhaccess@iformat.com.au to cancel an order. If the order has already been dispatched, Dirt Skincare Pty Ltd will provide a refund less the cost of dispatch and return freight.

L&H Access and Iformat

iformat digital and L&H have teamed up to give registered contractors, on the L&H Access program, the chance to get a great website at a great price.

This offer is only for L&H Registered Contractors and is only available for a limited time.

About Us

The Service

iformat

105D Carpenter St.
Brighton
Melbourne

Phone: 1300 88 64 50
Fax: 03 9015 6596
Email: lhaccess@iformat.com.au