Strategic and frequent communication is the key for a long lasting client relationships.
It’s essential for your business that you communicate with your customers. Business Catalyst Online Business Solutions can assist with this through an integrated Customer Relationship Manager (CRM) tool. It really does allow you to take your communications to another level by:
- Creating an integrated customer database that automatically collects customer information as they enquire or interact with your web site
- Allows communication with your customers using forums, blogs - even collect customer comments on your web site
- Allow customers to view their details and past enquiries via secure "member only" areas
- Allows for customisation of your database to suit your business (All-in-One solution only)